Seamless SAML SSO for Vodafone
Vodafone, one of the world’s largest telecommunications companies and the leading IoT connectivity provider, needed a way to streamline user authentication and management across its Atlassian ecosystem. With thousands of employees spread across 21 countries, manually creating and managing users in Jira and Confluence was inefficient and prone to error. miniOrange partnered with Vodafone to implement a robust SAML Single Sign-On (SSO) solution integrated with Okta, delivering frictionless login, automatic user provisioning, and group assignment, all while enhancing security.
Business Challenge: Eliminating Manual User Administration
Vodafone’s IT team wanted to centralize authentication through Okta, its Identity Provider (IdP), while avoiding the overhead of manual user provisioning in Atlassian applications.
The Pain Points Vodafone Faced
- Authentication Friction: Users had to manage multiple logins across systems, leading to inefficiencies.
- Manual User Creation: Each new user had to be manually added to Jira or Confluence.
- Group Assignment Complexity: Admins had to manually map users to appropriate groups based on roles.
- Security & Compliance Requirements: Needed a scalable, secure way to enforce identity management policies.
miniOrange Solution: SAML SSO with Automated User Lifecycle
miniOrange deployed its SAML Single Sign-On (SSO) Plugin to integrate Atlassian applications with Okta.
Key Features Implemented
- Seamless SSO Experience: Users log in once through Okta and gain access to all integrated Atlassian apps without re-entering credentials.
- Auto User Creation: If a user does not exist in Jira/Confluence, the plugin automatically creates the account after successful authentication.
- Default Group Assignment: New users are mapped to predefined groups automatically, reducing manual effort.
- Flexible Group Mapping: Users can be mapped dynamically based on Okta group attributes, ensuring correct access levels.
- IdP Compatibility: Full support for Okta and other SAML 2.0 providers, making the setup future-proof.
Impact & Outcomes: Faster Access, Lower IT Overhead
Vodafone’s SSO deployment with miniOrange delivered measurable improvements across security and user experience:
- Time Savings for IT Teams: Eliminated the need for manual user creation and group assignment.
- Streamlined User Experience: Single sign-on allowed employees to log in once and access multiple apps without interruption.
- Stronger Security & Compliance: Centralized authentication and group-based access controls aligned with corporate security policies.
- Scalable and Future-Ready: The solution supports growing user bases and additional Atlassian applications with minimal reconfiguration.
About the Client
Vodafone is the largest mobile and fixed network operator in Europe and the world’s largest IoT connectivity provider. With operations in 21 countries and partnerships in 48 more, Vodafone serves hundreds of millions of customers worldwide, driving digital transformation with secure, scalable technology solutions.