Crowd Using SCIM User And Group Provisioning For G-Suite


User Sync & Group Sync app provisions user and group information from G Suite to Crowd. Users, groups, and directory details can be provisioned using SCIM. SCIM provisioning works based on events performed on IDP. This way the administrator only needs to manage user accounts in G Suite. This reduces the administration time required to create users and groups in Atlassian modules such as Crowd.


Download And Installation



  • Log into your Crowd instance as an admin.
  • Navigate to the Administration menu and Click Manage Apps.
  • Click Find new apps or Find new add-ons from the left-hand side of the page.
  • Locate SCIM for Crowd via search and click on install.
  •  SCIM into Crowd, Install Crowd Add-On through manage apps menu

Step 1: Get SCIM Client Details

  • In the SCIM configuration, Please enter App Name and click on the Save Settings button. Copy the SCIM Base URL and SCIM Bearer Token, these will be used later to configure the SCIM application on G Suite .
  • Select Azure AD as SCIM Provider

Step 2: Setup G Suite

  • Log in to Google API console with administrator privileges.
  • Click on NEW PROJECT.
  • sync users, groups and directory details using G Suite into Jira and Confluence
  • Enter name for Your project and click on create.
  • sync users, groups and directory details using G Suite into Jira and Confluence
  • Now, select newly created project from drop-down.
  • sync users, groups and directory details using G Suite into Jira and Confluence
  • Click on ENABLE APIS AND SERVICES.
  • sync users, groups and directory details using G Suite into Jira and Confluence
  • Search for Admin SDK ,Now click on enable.
  • sync users, groups and directory details using G Suite into Jira and Confluence
  • Navigate to OAuth consent screen in the left panel.Select User Type External and enter app name User provisioning.
  • sync users, groups and directory details using G Suite into Jira and Confluence sync users, groups and directory details using G Suite into Jira and Confluence
  • Now, click on Credentials in the left panel.
  • Select Create credentials ⇒ OAuth Cleint Id..
  • sync users, groups and directory details using G Suite into Jira and Confluence
  • Select Web application.
  • Enter Authorized redirect URIs. Eg. <server-base-url>/plugins/servlet/usersync/callback. Replace <server-base-url> with your Atlassian module Server BaseURL.
  • Now click on create.
  • Copy Client ID and Client Secret.This will be required while Configuring User Sync app.
  • sync users, groups and directory details using G Suite into Jira and Confluence

Step 3: User Sync Settings

  • Select the User Sync Settings tab from the left sidebar. Here you can configure different settings about user creation and updation.
  • You can Create the directory using Create Directory option where you want SCIM Operations to be performed.
  • User provisioning with Google of SCIM Standard Start Provisioning option
  • You can also select your Directory Type from the dropdown.
  • User provisioning with Google of SCIM Standard Start Provisioning option
  • Enable Import Users option to import all active Google Users.
  • The user can be automatically enabled or disabled here based on IDP configuration.
  • You also have the option to set Default Project Lead and Default Component Lead.
  • Attribute mapping enables you to map your attributes sourced from the IDP to Crowd attributes. Through this section you can map your Crowd attributes to the attributes coming from IDP. By default, email corresponds to the email/mail attribute, and displayName corresponds to the full name attribute. However, if you want to map these Crowd attributes with other attributes coming from IDP, you can use this feature to change the attribute mapping configurations.
  • User provisioning with miniOrange of SCIM Standard Start Provisioning option

Step 4: Group Sync Settings

  • Select the Group Sync Settings tab from the left sidebar. Here you can configure different settings for group creation and group mapping.
  • User provisioning with Azure AD of SCIM Standard Start Provisioning option
  • Here you can configure Default groups for new and all users.
  • You can set Manual Group Mapping or On-The Fly Group Mapping.

1. Manual Group Mapping -

  • Here you can manually map Crowd groups with the groups from IDP.
  • You can also configure to import IDP groups, and to keep existing users or not.
User and gruop provisioning in Crowd Manual Group Mapping

2. On-The Fly Group Mapping -

  • Here users will be assigned to groups in Crowd whose group name is the same as groups from IDP. If the group doesn't exist in Crowd then it will be created.
  • You can configure to keep the existing user groups.
User and gruop provisioning in Crowd On The Fly Group Mapping

Step 5: Backup & Restore

  • In the Backup and Restore tab you can Import and Export plugin configurations in the JSON format.
  • User and gruop provisioning in Crowd Backup and Restore

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