Jira Cloud User Provisioning (SCIM) for any IDP using Custom App


User Sync & Group Sync app sync user and group information from app to Jira Cloud. This way the administrator only needs to manage user accounts in app. This reduces the administration time required to create users and groups in Atlassian modules such as Jira Cloud.

Download And Installation



  • Log into your atlassian instance as admin.
  • Navigate to the settings menu and Click Manage Apps.
  • Click on Find new apps .
  • Locate miniOrange User and Group Sync app.
  • Click Try free to begin a new trial or Buy now to purchase a license.
  • Enter your information and click Generate license when redirected to MyAtlassian.
  • Click Apply license.

Step 1: Setup Provider SCIM Configurations

  • Copy the SCIM Base URL and SCIM Bearer token from the plugin.
  • Create an application in your IDP which supports SCIM provisioning.
  • Provide the SCIM base URL and SCIM bearer token to your application.
  • Test and save the settings.
  • Assign users and groups to this application.

Step 2: Configure API token

2.1: User Sync

  • Setup API Token by clicking Configure API Token button.
  • Enter your Admin Email
  • Generate your own API token. Please refer this document here .
  • Please enter Application Name and click on Submit button. Copy the SCIM Base URL and SCIM Bearer Token, these will be used later to configure SCIM application on miniOrange IDP.

  • Jira Cloud SCIM

2.2: Customer Sync

  • In the Configuration tab, please select the IDP provider.
  • Jira Cloud SCIM
  • Select the Customer Sync option.
  • Jira Cloud SCIM
  • In the SCIM configuration, Please enter the App Name and click on the Save Settings button. Copy the Customer Base URL and Customer Bearer Token, these will be used later to configure the SCIM application on the IDP provider.
  • Jira Cloud SCIM
  • In the Group Mapping setting add the group from which you want to give permission to the project.
    eg:- If you have a private Project name:- Demo service project and you have IDP group name:- Jira-Service-group. So if we provision user who has Jira-Service-group assigned in Plugin group mapping, he will get access to the portal of Demo Service Project.
  • Jira Cloud SCIM

Step 3: Provisioning Operations

  • Enable Import Users option to create users automatically if they do not exist in Jira.
  • Enable Import Groups option to create groups automatically if they do not exist in Jira.
  • User and gruop provisioning in Jira, Confluence, Bitbucket Select Provider
  • Click on Submit.

Step 4: Multiple IDPs

  • The plugin allows for configuring multiple IDPs on your SP to accommodate your specific use case. To add another IDP, simply navigate to the "Configured IDPs" section.
  • Jira Cloud SCIM

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If you don't find what you are looking for, please contact us at support-atlassian@miniorange.atlassian.net or raise a support ticket here.