Jira Using SCIM User and Group Provisioning for Microsoft Entra ID

User Sync & Group Sync app provisions user and group information from Microsoft Entra ID (Previously known as Azure AD) to Jira, Confluence and Bitbucket. Users, groups and directory details can by provisioned using SCIM and REST API. SCIM provisioning works based on events performed on IDP. This way the administrator only needs to manage user accounts in Microsoft Entra ID (Previously known as Azure AD). This reduces the administration time required to create users and groups in Atlassian modules such as Jira, Confluence and Bitbucket.

Video Setup Guide

Download and Installation

  • Log into your atlassian instance as admin.
  • Navigate to the settings menu and Click Manage Apps.
  • Click on Find new apps .
  • Locate miniOrange User and Group Sync app.
  • Click Try free to begin a new trial or Buy now to purchase a license.
  • Enter your information and click Generate license when redirected to MyAtlassian.
  • Click Apply license.

Step 1: Get SCIM Client Details

  • In the Configuration tab, please select Microsoft Entra ID (Previously known as Azure AD) provider.
  • Select Azure AD as SCIM Provider
  • In the popup, please select SCIM method to perform user and group synchronization.
  • Select SCIM as Usersync method
  • In SCIM configuration, Please enter App Name and click on Save Settings button. Copy the SCIM Base URL and SCIM Bearer Token, these will be used later to configure SCIM application on Microsoft Entra ID (Previously known as Azure AD).
  • SCIM Configuration Details

Step 2: Setup Microsoft Entra ID (Previously known as Azure AD) SCIM Configurations

  • Log in to your Microsoft Entra ID (Previously known as Azure AD) portal and select the Microsoft Entra ID. Then create an Enterprise application.
  • User provisioning with Azure AD of SCIM Standard - Login to Azure AD portal
  • Click on New Application and select non-gallery application.
  • User provisioning with Azure AD of SCIM Standard - In Azure AD portal Add new application
  • Give suitable name to your user provisioning application.
  • User provisioning with Azure AD of SCIM Standard Applicaiton Name SCIM_User_provisioning
  • Click on Provisioning in left menu and click on Get started.
  • User provisioning with Azure AD of SCIM Standard- Provisioning screen to manage user account
  • Select Automatic in Provisioning Mode and Enter SCIM Base URL, SCIM Bearer Token (which you will find in step 1) .
  • User provisioning with Azure AD of SCIM Standard chose Provisioning Mode Automatic
  • Assign users to your applicartion. Assigned users will be created in your Atlassian module if they are not already present. You can also assign groups. Member of assigned groups will be provisioned for Atlassian module.
  • Once done with configuration, Go back to application and click on Start provisioning.
  • User provisioning with Azure AD of SCIM Standard Assign users and groups to application

bullet 2.1 Testing User Provisioning

  • Assign a test user or group to the application.
  • Entra ID Users and Groups
  • After assigning the user, click the Provision on Demand option. Select the user to be provisioned, then click Provision.
  • Entra ID Provision on Demand
  • Verify the provisioning operation results, and confirm that the user has been created or activated in Jira.
  • Entra ID Modified Attributes
  • For profile updates, perform Provision on Demand after each profile change to verify that the updated user profile is correctly provisioned.
  • Entra ID Provision on Demand Select Users and Groups

bullet 2.2 Testing Group Provisioning

  • Assign the required group to the application.
  • Entra ID Users and Groups
  • Click the Provision on Demand option. From the list, select the group to be provisioned, then select the user. Finally, click Provision.
  • Entra ID Provision on Demand
  • Verify the provisioning operation results, and confirm that the group membership assignment is correctly reflected in Jira.
  • Entra ID Group Membership Operations
  • For testing group unassignment, remove users from the group and reprovision both the group and user. Select View all users to ensure you can select the user who was removed from the group.
  • Entra ID Provision on Demand View All Users
  • Verify removal operation results.
  • Entra ID Remove Membership From Group

Step 3: User Sync Settings

  • Select the User Sync Settings tab from the left sidebar. Here you can configure different settings about user creation and updation.
  • User and group provisioning in Jira, Confluence, Bitbucket User Sync
  • You can select the directory, enable or disable user import, update process.
  • The user can be automatically enabled or disabled here based on IDP configuration.
  • You also have an option to set Default Project Lead and Default Component Lead.
  • Attribute mapping enables you to map your attributes sourced from the IDP to Jira attributes. Through this section you can map your jira attributes to the attributes coming from IDP. By default, username attribute corresponds to the username/userPrincipalName attribute, email corresponds to the email/mail attribute, and displayName corresponds to the full name attribute. However, if you want to map these jira attributes with other attributes coming from IDP, you can use this feature to change the attribute mapping configurations.
  • Attribute Mapping using user and gruop provisioning in Jira, Confluence, Bitbucket User Sync
  • User sync also supports mapping of custom attributes. Here, you can create custom attributes and automatically assign values to them from the IDP (Identity Provider). Select the desired attributes from the IDP that you want to display in Jira and provide a name for the custom attributes to be shown in Jira.
  • Custom Attribute Mapping with user and gruop provisioning in Jira, Confluence, Bitbucket User Sync
  • Custom fields will be displayed in the user profile section as shown below
  • Custom Attributes in user and gruop provisioning in Jira, Confluence, Bitbucket User Sync

Step 4: Group Sync Settings

  • Select the Group Sync Settings tab from the left sidebar. Here you can configure different settings about group creation and group mapping.
  • User and gruop provisioning in Jira, Confluence, Bitbucket Group Sync
  • Here you can configure Default groups for new and all users.
  • You can set Manual Group Mapping or On-The Fly Group Mapping.
  • 1. On-The Fly Group Mapping -

    • Here users will be assigned to groups in Jira whose group name is the same as groups from IDP. If the group doesn't exist in Jira then it will be created.
    • You can configure to keep the existing user groups, filter groups and apply regular expressions on the groups.
    User and gruop provisioning in Jira, Confluence, Bitbucket On The Fly Group Mapping

    2. Manual Group Mapping -

    • Here you can manually map Jira groups with the groups from IDP.
    • You can also configure to import IDP groups, filter groups and whether to keep existing users or not.
    User and group provisioning in Jira, Confluence, Bitbucket Manual Group Mapping

Step 5: Multiple IDPs

  • The plugin allows for configuring SCIM provisioning on your SP (Service Provider) to accommodate your specific use case. To add another IDP, simply navigate to the "Configured IDPs" section. Select on Add new App to configure multiple provisioning connections.
  • User and gruop provisioning in Jira, Confluence, Bitbucket Manual Group Mapping

Step 6: Sync History

  • For every SCIM operation(User and Group Sync), you will see the logs under the 'Sync History' button. Here, you can select your specific application to view the logs.
  • User and group provisioning in Jira, Confluence, Bitbucket Sync History

Did this page help you?

miniOrange Atlassian Contact Us

Book a Free Consultation with
Our Experts Today!

Schedule a call now!


Contact Us