User Management Reinvented: How T-Mobile Transformed Jira Datacenter with Automated Efficiency

User Management for T-Mobile

Simplify user management across different systems

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Atlassian SCIM Provisioning

Automatic User & Group Provisioning



100%

Secure Authentication

54+

Integrated Add-Ons

The Challenge


T-Mobile is known for its innovative approach to wireless technology and its efforts to disrupt the traditional wireless industry with initiatives such as T-Mobile Tuesdays and the T-Mobile "Un-carrier" movement, which seeks to eliminate long-term contracts and offer more transparent pricing and customer-friendly policies.

miniOrange has been the top vendor in the Atlassian Marketplace for more than a decade in the space of User Management Automation, Single sign-on, and many more. When Tmobile faced a user and group management challenge in Jira, they decided to reach out to us for a possible solution. The company wanted a seamless integration with Atlassian’s SSO while managing the user’s permissions via Automation.

Solutions we provided to T-Mobile

SSO Connectors

SCIM Provisioning

Leveraging miniOrange's Jira SCIM User and Group Management app, we addressed T-Mobile's needs effectively. By establishing a SCIM Connection between Microsoft Entra ID (Previously known as Azure AD) and Jira SCIM App, we synchronized users and groups from Microsoft Entra ID (Previously known as Azure AD) to Jira, ensuring compatibility with Atlassian's SSO implementation. This comprehensive solution facilitated the authorization and authentication of Jira Users directly from Microsoft Entra ID (Previously known as Azure AD).

How It Works

Our Jira SCIM/User Sync app seamlessly syncs user and group information from providers like Microsoft Entra ID (Previously known as Azure AD), Okta, OneLogin, and G Suite with Jira, enabling manual, automatic, or login-triggered syncs. With centralized user account management in providers like Microsoft Entra ID (Previously known as Azure AD), administrators effortlessly handle user provisioning.

1. We implemented SCIM connection with the Microsoft Entra ID (Previously known as Azure AD) for the User and Group Provisioning.

2. This automated Jira's user and group management and reduced the administrative burden.

3. Since the app is compatible with the Atlassian SSO, it complements the functionality of the SSO for user and group management.

4. With the combination of Atlassian SSO, the app provided authorization and Authentication for Jira Users from Microsoft Entra ID (Previously known as Azure AD).

Key Benefits

  • Automated User and Group Management: Streamlined user and group management in Jira Datacenter from Microsoft Entra ID (Previously known as Azure AD), enhancing operational efficiency.
  • Reduced Administrative Burden and Improved Accuracy: Automation minimizes administrative tasks, enhancing accuracy and productivity.
  • License Cost Management: Support for de-provisioning Users based on Microsoft Entra ID (Previously known as Azure AD) account status optimizes license management, reducing costs.
  • Compatibility with Atlassian SSO: Seamless integration completes Authentication and Authorization from a Single Identity Provider for Jira, enhancing security and user experience.

In conclusion, miniOrange helped T-Mobile automate user and group management in Jira by integrating Microsoft Entra ID with Atlassian SSO, reducing administrative tasks, improving accuracy, and optimizing license costs.

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