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The Jira Share Issue app lets you share Jira issues with Non-Jira users by generating an anonymous access link for the issue.
It allows to set permissions to view/add comments and attachments, set expiry over the access link. By the end of this guide, you will be able to share your Jira issues with non-licensed users as per your needs.
To configure share issue in Jira, you need the following items:
|Activate/Deactivate||Activates/deactivates the link.
You can find this besides the heading of the dialog.
|Link Name||Provides a name for the link|
|Link Description||Provides a description for the link|
|View Comments||Allows end user to view comments of the Jira issue via this link|
|Add Comments||Allows end user to add comments in the Jira issue via this link|
|View Attachments||Allows end user to view attachments of the Jira issue via this link|
|Add Attachments||Allows end user to add attachments in the Jira issue via this link|
|Configure Fields||Select those fields that you want your end user to access in the shared issue
These are the configurable fields:
|Expires In||Set the duration by choosing the duration type from the dropdown.
The link will expire and won't be accessible after this duration.
These are the available duration types to set link expiry.
|Protect link with password||Allows setting password over the link|
|Password||Set your password for the link here|
|Generate Random Password||Auto fills the password field with a random password.|
You could share any configured access link by any of the following methods:
Create & share secure links for Confluence Pages allowing your users to access the pages without login.
Create & share secure links for Jira issues allowing end-user to access the issue without login.
Export Jira issues in the standard business document file format like PDF and Word document