Client Success Stories : Transforming Access Management
Finance
IT Services
Bajaj Allianz aimed to authenticate users through Active Directory for their Jira Service Desk during their migration to the cloud, ensuring authorized access and preventing data breaches. miniOrange addressed this challenge through SSO Integration with Helpdesk. Keep reading to learn how we ensured a seamless migration and effective authentication for Bajaj Allianz.
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Munich RE Digital Partners required external customer authentication via their Azure IDP for the JSM customer portal, automating customer organization mapping and portal access. Our tailored solution included SSO implementation, Organization Mapping, and Portal Access Mapping features, streamlining authentication and access control. Explore how we simplified Munich RE's customer portal management.
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Qarbon aimed to implement SSO for external customers, utilizing their existing custom login page integrated with Cognito for internal applications. Our solution addressed two key challenges: enforcing SSO on the JSM customer portal and integrating the client's custom login page. Learn how we seamlessly implemented SSO while integrating a custom login page for Qarbon.
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Benefits That Make Life Easier for You!
Save licensing cost
Streamline your ticketing experience by not having to deal with unlicensed users thus reducing licensing costs. Additionally, skip domain verification and Atlassian Access, further reducing costs.
Enhanced Productivity
Boost user productivity and mitigate spam tickets with Single Sign-on ensuring expedited login processes.
Auto User Management
Effortlessly map users to organizations in Jira based on their email domain and groups from your Identity Provider(IDP groups).
Discover Our App Features
Multiple IDP & SSO Protocol Support
Our solution supports various IDPs & SSO protocols, like SAML, OAuth, ensuring seamless access across platforms.
JSM Organization Mapping
Map your users to JSM Organizations based on their IDP groups and domains.
Portal Access Settings
Secure customer portal access by mapping it with JSM Organizations and IDP groups, allowing only authorized users to gain entry
SSO Reinforced With 2FA
Provide an additional layer of security to your Jira Service Management Single Sign-On with Two-Factor Authentication.
Custom Domain
Personalize your JSM experience by configuring a unique domain name, allowing seamless access to your service desk with a custom URL.
Hear It From Our Satisfied Customers
At our core, we prioritize our customers above all else. Every decision we make is in your best interest. Your feedback guides our efforts to continually elevate our products and services
Easy to install and setup
Easy to install and setup, worked as expected. Was given very good technical support when it came to customizations for our organisation.
Excellent support!!!
Excellent support team who showed huge dedication to get us set up from start to
finish.
Great Application
The application is great for our use case. The support team has also been very patient in helping us set up our environment and resolve our issues.
Integrated Security Suite for Atlassian Cloud
Our product suite offers tailored solutions designed specifically for
Atlassian environments,
ensuring seamless compatibility and integration.
