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User Sync and Group Sync for Azure AD


User Sync & Group Sync app syncs user and group information from Azure AD to Jira, Confluence and Bitbucket. Users, groups and directory details can by synced user group attributes. Sync can be performed manually, scheduled to run after set time intervals, or during user login.
This way the administrator only needs to manage user accounts in Azure AD. This reduces the administration time required to create users and groups in Atlassian modules such as Jira, Confluence and Bitbucket.

Download And Installation



  • Log into your atlassian instance as admin.
  • Navigate to the settings menu and Click Manage Apps.
  • Click Find new apps or Find new add-ons from the left-hand side of the page.
  • Locate miniOrange User and Group Sync app.
  • Click Try free to begin a new trial or Buy now to purchase a license.
  • Enter your information and click Generate license when redirected to MyAtlassian.
  • Click Apply license.

Step 1: Setup Azure AD

  • Log in to Azure AD Portal
  • Select Azure Active Directory ⇒ App Registrations. Click on New Application Registration.
  • sync users, groups and directory details using Azure AD into Jira and Confluence
  • Assign a Name and choose the account type.In the Redirect Url, leave it blank and click on Register button.
  • sync users, groups and directory details using Azure AD into Jira and Confluence 
  • After Registration you can see the "Application ID" and the "Directory (tenant) ID". You will need both to setup the Azure AD in User Sync & Group Sync app.
  • sync users, groups and directory details using Azure AD into Jira and Confluence
  • In the Left panel click on Certificates & secrets. click on the New client secret button. It will show you the popup for adding a new client secret.
  • sync users, groups and directory details using Azure AD into Jira and Confluence 
  • Add "secret key" in the descripton and add expires in 1 year and click on Add button.Copy client secret keep it handy it will reqired while Setup User Sync app.
  • sync users, groups and directory details using Azure AD into Jira and Confluence 
  • Select API permissionsAdd a permission. Click on Microsoft Graph.
  • sync users, groups and directory details using Azure AD into Jira and Confluence 
  • Click Application permissions and Select below permissions
  • sync users, groups and directory details using Azure AD into Jira and Confluence
  • Search for Directory and select the Directory.Read.All permission. Then search for user and select User.Read.All
  • sync users, groups and directory details using Azure AD into Jira and Confluence
  • After assigning permissions you have to click on Grant admin consent for Demo
  • sync users, groups and directory details using Azure AD into Jira and Confluence

Step 2: Setup User Sync & Group Sync app

  • Open User Provisioning/Sync for Jira plugin configuration. Go to the Configuration tab. Select Azure AD from the options.
  • User and gruop provisioning in Jira, Confluence, Bitbucket Select Provider
  • Fill in values according to the table below.
  • App Name Enter unique name which you can identify in applist after configuration.
    Client ID Enter Azure AD Application (client) ID which you will find in overview page of the Azure AD app.
    Client Secret Enter Azure AD Client secret which were created while Setting up Azure AD.
    Tenant ID Enter Azure AD Directory (tenant) ID which you will find in overview page of the Azure AD app.
    User Name Attribute Specify the attribute name where the username from Azure AD will be stored.
    Sync users from this group Provide a list of Azure AD groups from which users will be synced
    Set Scheduler Time Interval To synchronize user and group information automatically, choose the scheduler time interval.
    sync users, groups and directory details using Azure AD into Jira and Confluence
  • click on Save Settings

Step 3: User Sync Settings

  • Select the User Sync Settings tab from the left sidebar. Here you can configure different settings about user creation and updation.
  • User and gruop provisioning in Jira, Confluence, Bitbucket User Sync
  • You can select the directory or can create a new one. Furthermore, you can choose from the following operations for provisioning users.
  • You also have an option to set Default Project Lead and Default Component Lead.

Step 4: Group Sync Settings

  • Select the Group Sync Settings tab from the left sidebar. Here you can configure different settings about group creation and group mapping.
  • User and gruop provisioning in Jira, Confluence, Bitbucket Group Sync
  • Here you can configure Default groups for new and all users.
  • You can set Manual Group Mapping or On-The Fly Group Mapping.
  • 1. Manual Group Mapping -

    • Here you can manually map Jira groups with the groups from IDP.
    • You can also configure to import IDP groups, filter groups and whether to keep existing users or not.
    User and gruop provisioning in Jira, Confluence, Bitbucket Manual Group Mapping

    2. On-The Fly Group Mapping -

    • Here users will be assigned to groups in Jira whose group name is the same as groups from IDP. If the group doesn't exist in Jira then it will be created.
    • You can configure to keep the existing user groups, filter groups and apply regular expressions on the groups.
    User and gruop provisioning in Jira, Confluence, Bitbucket On The Fly Group Mapping

Step 5: Synchronization Process

  • To perform user sync, click on the Synchronize option of your newly created app.
  • When the synchronization is complete, you will be able to view newly created and updated user information in Jira's User Management section.
User and gruop provisioning in Jira, Confluence, Bitbucket Synchronize

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