
## Elevating ITSM with Jira Service Management {#fortify-your-defenses}

IT service management platforms (ITSM) facilitate workflow management and data collection so businesses can plan, automate, control, and deliver seamless digital experiences. [According to the Gartner report Magic Quadrant for IT Service Management Platforms](https://www.atlassian.com/gartner/magic-quadrant-it-service-management-tools#:~:text=31%20October%202022.-,Atlassian%20is%20a%20Leader%20in%20the%202022%20Gartner%C2%AE%20Magic,service%20marks%20of%20Gartner%2C%20Inc.), Atlassian, with its Jira Service Management, is a leader in this area. In the ever-evolving landscape of IT service management (ITSM), seamless service delivery isn't just a goal; it's a necessity. 

&nbsp;

However, with the exchange of sensitive data being the norm, security isn’t just an option, it’s become the cornerstone of trust in such applications. Ensuring robust security for external customer portals has become paramount. Many organizations grapple with the challenges of Single Sign-On (SSO) integration and the complexities of managing a multitude of customer accounts. These hurdles can impede the seamless operation of Jira Service Management (JSM) Cloud, creating roadblocks for both businesses and their valued customers.
What was once a challenging endeavor has now been simplified with a groundbreaking solution: [SAML/OAuth SSO for JSM Customers](https://www.miniorange.com/atlassian/sso-for-jsm-customers) brought to you by [miniOrange](https://www.miniorange.com/).

&nbsp;

In this article, we delve deep into the realm of security enhancements, shedding light on the transformative capabilities of SSO for portal-only customers within the JSM Cloud environment and a couple of other extensions that would add value to your ITSM.


### Enhancing Security for Portal-Only Customers in JSM {#enhancing-security-for-portal-only-customers}

Single Sign-On (SSO) capabilities have been a significant challenge for Jira Service Management (JSM) Cloud users, particularly those with portal-only customers. Managing thousands of customer accounts can become cumbersome. However, imagine the convenience of allowing external customers to log in via SSO to your JSM portals. **miniOrange presents an exclusive solution** – [SAML/OAuth SSO for JSM Customers](https://www.miniorange.com/atlassian/sso-for-jsm-customers).
Our app extends SAML SSO capabilities to portal-only customers effortlessly. You only need to connect to your identity provider (e.g.miniOrange,Okta, AzureAD) through the app, enabling a secure and streamlined authentication process for external customers. 

&nbsp;

![Configuring SSO With Multiple Identity Provider](/blog/assets/2023/jsm-configure-idps.webp)

&nbsp;

Once authenticated through their identity provider, users establish a session on the JSM portal. With this session, they can access and monitor the progress of their tickets and perform relevant actions. This solution grants users access to the portal using their existing authentication credentials from a trusted identity provider.

&nbsp;

Let's explore how these improvements can empower your IT service management.

### Unlocking the Benefits {#unlocking-the-benefits-empowring-itsm-enhanced-security}

Enhanced security measures for portal-only customers within Jira Service Management Cloud offer not just protection, but a gateway to a world of advantages that elevates your IT Service Management (ITSM) strategy.

**Enhanced Security:**

By adding an additional layer of authentication, it ensures that your external customers must prove their identity before accessing the portal. This helps verify the legitimacy of users and prevents automated bots from creating accounts and submitting spam tickets easily.

![Mapping your specific customer portals](/blog/assets/2023/portal-access-management.webp)

&nbsp;


**Centralized User Management**

Leveraging an identity provider allows you to maintain a single source of truth for user identities and access controls of your external customers.
In addition to these benefits, our integration offers some notable features:

- Support for both SAML + OAuth/OIDC Protocols: This support allows you to seamlessly connect Atlassian Cloud to your OAuth/OIDC provider, ensuring a smooth authentication experience.

- Organization Mapping Based on Customer Domains and IDP Groups: Automatically assigns customers to specific organizations based on email domains and IDP groups, streamlining support workflows.

![Mapping your organizations based on email domains](/blog/assets/2023/organization-mapping.webp)

&nbsp;

- Multiple Identity Provider (IDP) Support: Users can choose from different trusted authentication sources when logging into the system.
- Two-Factor Authentication (2FA) on top of SSO: Adds an extra layer of security by requiring two forms of verification before granting access, enhancing portal security.
-  Easy User Management and Custom Domain Support: Simplifies user management, audit logs, and troubleshooting with quick access to help center links and configurable ticket fields.

&nbsp;

While [SAML/OAuth SSO for JSM Customers](https://marketplace.atlassian.com/apps/1229212/saml-oauth-sso-for-jsm-customers?hosting=cloud&tab=overview) addresses the pressing issue of security and user management in ITSM, a well-rounded ITSM solution demands more. As organizations of all sizes embrace Jira Service Management, we delve deeper into its core functionalities and explore how it fosters collaboration among development, infrastructure, and business teams.


### How to boost Jira Service Management {#how-to-boost-jira-service-management}

To truly enhance the customer-agent relationship and improve workflow efficiency, additional functionalities are often necessary in Jira Service management. Agents frequently encounter challenges such as insufficient information or delays in ticket resolution due to waiting for customer responses. This is where solutions like **'Customer and Organization Management' or ‘Feature Bundle for Jira Service Management' by Appsvio come into play**. Let’s check these extensions out…


&nbsp;

![Jira Customer Fields](/blog/assets/2023/jira-customer-fields.webp)

&nbsp;


**Customer and Organization Management**

This app addresses the information gap by facilitating fast and easy data gathering. It allows agents to collect additional customer context directly from the issue view. Customizing forms is straightforward; users can select field types and drag and drop them into the customer view. The collected data can be used to define JQL and SLA criteria, expediting request creation by copying values from the customer's profile to the issue.

&nbsp;

![Mapping your organizations based on email domains](/blog/assets/2023/troubleshoot-jira-ticket.webp)

&nbsp;

Customer and Organization Management also supports bulk actions, making it possible to assign customers to projects and organizations efficiently. This not only saves time for agents but also enhances communication by providing easy access to customer and organization information.


## Feature Bundle for Jira Service Management {#feature-bundle-of-jira-service-management}

Effective communication with customers is another key aspect of the Jira Service Management Portal. The 'Feature Bundle for Jira Service Management' offers banner functionality, enabling businesses to keep customers well-informed without inundating them with emails and announcements.
It's time to put more into customers' hands! With this feature, you can allow customers to edit their requests. Changing minds is natural. Why engage agents every single time to apply changes? Imagine that you have to modify dozens of requests one day – a waste of time. In our scenario, customers can decide on their own and make changes with ease.

&nbsp;

As an admin, you can define who is able to edit the request: Reporter/Participants/ Organizations. Appsvio once again uses drag-and-drop functionality to make it possible to create a form. Decide which fields can be edited. What’s interesting, it also supports Assets formerly known as Insight, so you can customize it as you need. 

&nbsp;


Another feature that empowers customers’ is the ability to display a customer's workflow can greatly improve the customer experience. Similar to tracking a package delivery, customers can now see where their requests stand in the process. With Feature Bundle, you can add workflow information to the request view and define conditions for when steps change, providing customers with real-time updates.

![Workflow displayed on the request view](/blog/assets/2023/workflow-display.webp)

## Final Word {#final-word}

Jira Service Management and SSO Integration are powerful tools in the realm of ITSM. While SSO Integration enhances security and user convenience, Jira Service Management thrives when complemented by extensions like 'Customer and Organization Management.' These solutions collectively empower ITSM to meet the evolving needs of businesses, ensuring seamless digital experiences for customers and streamlined operations for teams. Together, they represent a comprehensive approach to ITSM that drives efficiency, security, and customer satisfaction.

&nbsp;

Try out our plugin today at the Marketplace - [SAML/OAuth SSO for JSM Customers](https://marketplace.atlassian.com/apps/1229212/saml-oauth-sso-for-jsm-customers?hosting=cloud&tab=overview). If you have any other security requirements for Atlassian Cloud, do reach out to us at info@xecurify.com and we’ll surely help you out. 
Reach us at +1 978 658 9387 for a demo or email your queries to info@xecurify.com, we would be glad to take it forward from there. And you can also visit [Appsvio](https://www.appsvio.com/). 



Single Sign-On (SSO) capabilities have been a significant challenge for Jira Service Management (JSM) Cloud users, particularly those with portal-only customers. Managing thousands of customer accounts can become cumbersome. However, imagine the convenience of allowing external customers to log in via SSO to your JSM portals.

Elevating ITSM with Jira Service Management: A Spotlight on Security and Customer Service


## What is Single Sign On (SSO)? {#what-is-sso}

Imagine having a single key that unlocks all doors. Single Sign-On works similarly for websites and popular apps. Using SAML (Security Assertion Markup Language) technology, SSO allows you to use just one set of login details to open all your websites without needing to remember multiple details for each. This makes it easier and quicker for you and your website visitors to access all the things they need without the hassle of logging in separately each time. This not only saves time but also makes it incredibly easy to manage your online accounts securely.

### How [SAML SSO](https://plugins.miniorange.com/wordpress-single-sign-on-sso) Secures WordPress Sites? {#how-saml-sso-secures-wp-site}

Using SAML Single Sign On (SSO) can make accessing your WordPress site simpler and a lot safer.

Here's how:

&nbsp;

#### **Say Goodbye to Remembering Passwords**

We've all been there — trying to remember which password we used for a particular site. SAML Single Sign On cuts down on the need to remember all your passwords. Since users only need one set of credentials, they're less likely to pick easy-to-guess passwords or use the same password everywhere. This means users get the freedom to set complex and hard-to-hack passwords without the worry of remembering them, ensuring both security and ease.

&nbsp;

#### **Centralized Security For All Websites**

Similar to a security center where guards verify IDs before granting access to someone in a building, [WordPress SSO](https://plugins.miniorange.com/wordpress-single-sign-on-sso) serves as a central location for user identity verification. When users log in via Single Sign On solutions, their identities are confirmed, and they can access other connected services without having to verify their identities again.

&nbsp;

#### **Simplified User Login Process**  

Nobody likes to fill out long forms or remember another password. SSO makes the login process fast and simple, which means happier users, enhanced security, and fewer headaches for everyone involved. With Single Sign On solutions, users can focus on the tasks they need to complete instead of spending time and effort remembering different login credentials.

&nbsp;

#### **Boost Your Login Security**  

Most Identity Providers support [Multi-Factor Authentication (MFA)](https://www.miniorange.com/products/multi-factor-authentication-mfa) which can add an extra security layer to your WordPress SSO solution. It’s like a second lock on your door, which means even if someone gets your key (password), they still can't get in without the second lock's key.

&nbsp;

#### **Easy User Provisioning & De-Provisioning**  

Single Sign On simplifies the process of granting or removing new users/customers access to a WordPress website using its [SCIM User Provisioning](https://plugins.miniorange.com/wordpress-user-provisioning) feature. This helps keep the WordPress site secure by ensuring only the right people can get in.


### Wrapping Up {#wrapping-up}

SAML SSO offers a win-win for WordPress site owners and users alike — it simplifies logging in while providing a solid boost to security.

If you're tired of juggling passwords and worried about keeping your site safe, it might be time to give [miniOrange SAML SSO](https://plugins.miniorange.com/wordpress-single-sign-on-sso) or [miniOrange OAuth SSO](https://plugins.miniorange.com/wordpress-sso) a try. These plugins can be integrated with various IDPs/servers like [AZure AD](https://plugins.miniorange.com/saml-single-sign-on-sso-wordpress-using-azure-ad), [Okta](https://plugins.miniorange.com/saml-single-sign-on-sso-wordpress-using-okta), Keycloak and many more.

&nbsp;

Contact us at [info@xecurify.com](mailto:info@xecurify.com) to learn more about how our SAML Single Sign On solution can benefit your organization.

Our team is ready to guide you through every step of the way—from initial consultation to deployment and beyond. Get in touch now to start your journey towards effortless authentication.


### Additional Resources {#additional-resources}

1. [WordPress SAML Single Sign-On](https://plugins.miniorange.com/wordpress-single-sign-on-sso)
2. [WordPress OAuth Single Sign-On](https://plugins.miniorange.com/wordpress-sso)
3. [Multi-Factor Authentication (MFA)](https://plugins.miniorange.com/2-factor-authentication-for-wordpress-wp-2fa)
4. [WP SCIM User Provisioning](https://plugins.miniorange.com/wordpress-user-provisioning)


Single Sign On (SSO) is a simple yet powerful way to make logging into your WordPress site a breeze, all while improving its security. If you've ever felt overwhelmed by keeping track of too many passwords or worried about the safety of your site, WordPress SSO might just be the solution you've been looking for. Let's dive into how Single Sign On solutions can help secure your WordPress site and make it easier for your users to access it.

How Single Sign-On (SSO) Makes Your WordPress Site Safer and Easier to Use?


## **nopCommerce Store Login with SAML SSO: Boost Security and Convenience** {#nopComemrce store login with saml sso}

Managing multiple usernames and passwords across various platforms can be a daunting task. Each day, countless users struggle with remembering different usernames and passwords for various applications they use. This not only hampers productivity but also raises security concerns like the use of less complex credentials that are easy to hack.


Imagine if you only needed to remember one set of highly secure credentials to access all your essential applications and resources. This becomes possible with nopCommerce SAML Single Sign-On (SSO). 

Let’s dive into the details of nopCommerce SAML SSO, its benefits, and how it can improve your user experience and save you time.


### **What is nopCommerce SAML Single Sign-On (SSO)?** {#What is nopCommerce SAML SSO}

[nopCommerce SAML Single Sign-On (SSO)](https://plugins.miniorange.com/nopcommerce-saml-single-sign-on-sso) is a cloud security solution that provides a secure and efficient way to authenticate users on your nopCommerce application. By leveraging [SAML-compliant identity providers](https://plugins.miniorange.com/nopcommerce-saml-sso-setup-guides) such as Azure AD, ADFS, Office365, Okta, Google Apps, and Salesforce, this SSO solution ensures that your users can access multiple applications and websites with a single login. 


With SAML SSO for nopCommerce, you can enhance user experience, save time, boost productivity, and strengthen security across your organization. Whether you're a small business or a large enterprise, the SSO solution can make user authentication simpler and more secure than ever before. 

For organizations having multi-stores, the nopCommerce SSO solution lets you centralize user authentication, helping store admins to manage user more easily. SSO for nopCommerce Multi-Stores integrates with existing authentication systems, ensuring secure and efficient access management


### **Key Features that Make a Difference** {#Key Features}
   
**Single Sign-On**

Experience easy and seamless access to all your resources with nopCommerce SSO via any existing SAML 2.0 Identity Provider (IdP). No more juggling multiple logins—one credential set is all you need.


**Auto-Registration**

Automatically register new customers in your nopCommerce store following SSO login. No more manual updates and registrations, subsequently saving you time.


**Single Logout**  

Simplify session management with Single Logout. This feature allows users to log out from all server sessions established via SAML SSO by initiating a single log-out.

**Role Mapping**

Enhance security and resource management by mapping your Identity Provider roles to your nopCommerce application. Restrict access to specific roles, ensuring that only authorized users can access certain resources.

**Custom Certificate**
Increase security with the ability to add your own custom X.509 Certificate for sending signed requests and verifying signed responses.

**Federation Support**
Leverage Federation Support to enable users to Single Sign-On via their institution affiliated with InCommon Federation, enhancing collaboration and access management.


### **Use Case: Streamlined SSO for Multiple nopCommerce Stores** {#Use Cases}

One of the standout features of the **nopCommerce SAML Single Sign-On (SSO)** module is its ability to facilitate SSO across multiple nopCommerce stores, even when using different identity providers (IdPs) or multiple tenants. This capability is particularly beneficial for businesses that operate several online stores targeting different markets or customer segments.


**Scenario 1: Single Sign-On Across Multiple Stores with Different IDPs**

Consider a company that operates three distinct nopCommerce stores, each serving a different region—North America, Europe, and Asia. Each store uses a different identity provider for user authentication: Azure AD for the North American store, Office365 for the European store, and Google Apps for the Asian store. With our SSO module, users can seamlessly log into any of these stores using their region-specific credentials.

This setup not only simplifies the login process for users but also enhances security by ensuring that each store adheres to the identity management standards of its respective region. Employees and customers alike benefit from a streamlined experience, logging in once and gaining access to the resources they need, regardless of which store they are accessing.


**Scenario 2: Single Sign-On for Multiple Tenants**

Another powerful use case is SSO for multiple tenants within a single nopCommerce store. Imagine a university that uses nopCommerce to manage its online bookstore. The university comprises several colleges, each with its own set of users and identity providers. For instance, the College of Science uses Okta, while the College of Arts uses Salesforce.

With the nopCommerce SAML Single Sign-On (SSO) module, the university can configure the bookstore to accept SSO from both Okta and Salesforce. Students and faculty from either college can log into the bookstore with their respective credentials, gaining seamless access to the resources they need. This approach simplifies the user experience and ensures that each tenant's security requirements are met.


### **Ultimate SSO Solution for Your Business** {#Ultimate SSO solution for business}

[miniOrange SAML Single Sign-On (SSO) for nopCommerce](https://www.nopcommerce.com/en/saml-single-sign-on-sso-miniorange) integrates effortlessly with a variety of identity providers such as Azure AD, ADFS, Office365, Okta, Google Apps, and Salesforce. This integration extends beyond nopCommerce, enabling SSO into ASP.NET, DNN, Umbraco, ASP.NET Core, and more. With our module, users can securely authenticate across multiple platforms using a single set of credentials.


Don’t let complex authentication processes slow you down. Implement the miniOrange nopCommerce SAML Single Sign-On (SSO) solution and experience a seamless, secure, and efficient authentication process. Simplify access, enhance security, and improve user experience across all your platforms.

Contact us at [nopcommercesupport@xecurify.com](nopcommercesupport@xecurify.com) to learn more and get started with nopCommerce SAML Single Sign-On (SSO) today. Unlock the power of single sign-on and take your business to the next level!



## **Conclusion**

Integrating SAML SSO with nopCommerce can significantly enhance security, streamline user access, and simplify administrative tasks. By following best practices and leveraging the key features of SAML SSO, businesses can provide a secure and seamless authentication experience for their users. 


&nbsp;  



### **More Resources** {#more resources}
- [What is SAML? How does it work?](https://www.miniorange.com/what-is-saml)
- [nopCommerce OAuth Single Sign On (SSO)](https://plugins.miniorange.com/nopcommerce-oauth-single-sign-on-sso)
- [nopCommerce Two Factor Authentication (2FA)](https://plugins.miniorange.com/nopcommerce-two-factor-authentication-2fa) 
- [nopCommerce Workflow Automation](https://plugins.miniorange.com/nopcommerce-workflow-automation)


 Learn how to simplify user authentication with nopCommerce SAML SSO. Access all apps with one set of credentials, boosting productivity and security.

Simplify nopCommerce Access with SAML Single Sign-On (SSO)

### What is Just in Time (JIT) Provisioning? {#what-is-just-in-time-(jit)-provisioning}
We understand that change can be frightening, but cyber attacks are becoming faster and more sophisticated. Cyber criminals have evolved into members of complex ecosystems that handle everything from selling access to hacked accounts to developing large-scale attack payloads and even handling the financial aspect of extortion. Major events are occurring on a weekly basis, and 2022 is expected to be no different.

An easy, reliable, and innovative video-first unified communications platform, Zoom, provides video meetings, voice, webinars, and chat across all devices and spaces. Hence, it became our priority to secure it for users using it in their day-to-day life.

![Zoom SSO](/blog/assets/2023/zoom-miniorange.webp)

Combining the power of Zoom with the miniOrange IAM platform allows users to quickly & seamlessly log into their Zoom Account. This combination increases employee productivity from day one and also ensures a secure experience with minimal IT overhead.

Users can swiftly and securely collaborate with other users and customers, by combining the power of Zoom’s platform with the miniOrange IAM platform. This combination boosts staff productivity right away, while simultaneously providing a secure environment with low IT expenses.

### miniOrange is stepping up SSO solution for Zoom with added Features: {#miniOrange-sso-solution-for-zoom:}

![Zoom Single Sign-on](/blog/assets/2023/zoom-sso.webp) 

Zoom Single sign-on (SSO) allows you to log in to your Zoom account using your existing credentials. Credentials here means existing Organizational Identity, Directory, Database, or Identity Provider (Azure Active Directory, Ping, ADFS, Database) where your users are stored. A connection with miniOrange as an identity provider (IDP), and Zoom as a service provider (SP), simplifies login functionality as your users don’t need to create an account and maintain a username and password for your Zoom and Organization separately. 

### Benefits of Zoom Single Sign On (SSO) {#benefits-of-zoom-single-sign-on-(sso)}
miniOrange Zoom SSO solution provides a secure means to validate users and prevent security breaches, as well as a variety of other advantages, including:

**Improved security**: By adding an extra layer of security to Zoom SSO, enterprises may lower the risk of identity theft and security breaches by preventing cyber criminals from guessing passwords or obtaining access to employees’ devices.

**Enhanced compliance**: SSO will assist your company in meeting compliance requirements for sensitive data and customer information. 

**Reduced costs**: Paying for an SSO service might be costly for small organizations. Zoom SSO by miniOrange is an affordable & easy way to validate users and safeguard against security threats.

**Easier credential management**: Using Zoom 2FA on top of SSO adds an extra layer of protection, removing the need for users to constantly manage passwords.

### But what do customers has to say about miniOrange Support? {#but-what-do-customers-has-to-say-about-miniOrange-support}

![miniOrange Zoom SSO Customer Support](/blog/assets/2023/customer-care.webp)

**“Working with miniOrange has been one of the best decisions,”** says Jenna Smathers

“Our company has been using miniOrange’s cloud-based services for over 3 years now, and I have always had the best experience and support. Their team is always quick to respond and help when needed and has also gone above and beyond in providing additional support without asking. It’s so important to partner with a company you can trust, and I highly recommend miniOrange!”

### Can I try miniOrange Zoom SSO solution for Free? {#can-i-try-miniOrange-zoom-sso-solution-for-free}
Absolutely! miniOrange believes that enterprises should not face high implementation costs for securing their applications or websites. Their data and credentials should be protected at ease without rendering or affecting their business.

Hence, miniOrange provides a secure and seamless SSO experience at affordable prices.

miniOrange also provides a 30-day trial account. There is no restriction on features or usage for the initial 30 days. You can test the solution end-to-end, and once you are satisfied with it, you can become a premium customer.

Single Sign-On (SSO) seamless solution is provided to Organizations along with 24*7 Technical Support.

5X Secure means to validate users and prevent security breaches to their Zoom Account using Zoom SSO solution - Breaches and Benefits Explained

Secure your Remote Work Future with Zoom Single Sign-On (SSO)

### What is Just in Time (JIT) Provisioning? {#what-is-just-in-time-jit-provisioning}
**JIT provisioning** automates the creation and updation of user accounts in web applications. It delivers information from an identity provider to web apps via the SAML (Security Assertion Markup Language) protocol.

IT administrators no longer have to manually create accounts for each user in every application thanks to JIT provisioning. Rather, user accounts are created when users attempt to log in to applications for the first time, as long as they have the authorization to do so. 

Just in Time (JIT) Provisioning is used to create users the first time they log in to an application via a third-party identity provider. JIT provisioning eliminates the need to provision users or create user accounts manually. This saves effort and time. JIT Provisioning is independent of the SSO protocol used by the application but it’s vital to note that for this approach to work, the web application must support Just in Time (JIT) Provisioning. 

### How does Just in Time (JIT) provisioning work? {#how-does-just-in-time-jit-provisioning-work}
To enable JIT provisioning, administrators must first set up [Single Sign-On (SSO)](https://www.miniorange.com/products/single-sign-on-sso) between the target service provider i.e., web application and the identity provider and confirm that the user attributes required by the application are included. As a result, when new users attempt to log in to the application for the very first time, they will instantly invoke the creation of their account, rather than requiring an admin to do it. SAML assertions provide the web application with the information it requires from the identity provider.

Admins can use a centralized cloud identity provider or an SSO service built on top of their traditional directory to achieve this workflow. They must ensure that the selected service provider supports JIT provisioning during setup. Slack and Atlassian suite are some popular examples of applications that offer JIT provisioning.

For example, if your organization hires many new employees, you’ll want to set up user accounts for them as quickly and smoothly as possible. For this, you can first set up SSO and JIT provisioning in all the applications. Once it is configured, when new employees use SSO to log in to an application, the JIT provisioning approach creates their accounts automatically.

Also, when user attributes are updated in the identity provider, these attributes are automatically updated in all the various applications that the user has used.

The most efficient way to deploy Just in Time Provisioning is to use an identity provider like miniOrange since admins can then configure application privileges by role or group and remove application access from a single location.

![JIT Provisioning](/blog/assets/2023/jit-workflow.webp) 

### How is SAML SSO related to Just in Time (JIT) Provisioning? {#how-is-saml-sso-related-to-just-in-time-jit-provisioning}
**SAML SSO** can be [identity provider (IDP) initiated or service provider (SP) initiated](https://www.miniorange.com/blog/idp-initiated-sp-initiated-login/). In the IDP initiated SSO, users first login to their SSO portal where they can access all the applications in which they have configured SSO. In SP initiated SSO, the user first visits the application and is redirected to their SSO portal where they are logged in automatically by their identity provider.

[SAML protocol](https://www.miniorange.com/iam/solutions/saml-single-sign-on-sso) is safe because instead of transmitting user credentials, it sends XML-based certificates which are distinct to each application. As a result, the service provider never obtains their credentials or keeps track of them.

There isn’t much difference between SAML SSO and JIT provisioning. Users that use SAML SSO only have to provide their credentials once per session to access all of the applications they need to get their work done. Using Just in Time (JIT) Provisioning on top of SSO helps to automate the whole process of user account creation. This makes IT operations like the onboarding process much more efficient and smooth.’

### What are the benefits of Just in Time (JIT) provisioning? {#what-are-the-benefits-of-just-in-time-jit-provisioning}
**SAML SSO** can be identity provider (IDP) initiated or service provider (SP) initiated. In the IDP initiated SSO, users  
- JIT provisioning automates the process of creating accounts for users on various applications. Thus, it saves time and reduces the workload of admins.
- It reduces the IT administrative costs as instead of doing routine tasks, the IT admins can dedicate their time for more important tasks. Also, JIT provisioning prevents the need to synchronize the Identity Provider (IDP) and Service Provider (SP) user stores manually.
- With the use of JIT provisioning, the whole account creation process becomes streamlined. The users won’t need to create additional accounts for every application they want to use, thus, it reduces unnecessary account creation.
- JIT provisioning also increases the security of an organization as the users use only one identity to access all the applications. It also applies password policies for all the accounts created automatically. This helps to prevent Identity Sprawl.

### Conclusion {#conclusion}
Just in Time (JIT) Provisioning is a SAML protocol based method that is used to create users the first time they log in to an application via an identity provider. This eliminates the need to provision users or create user accounts manually. Although JIT Provisioning is independent of the SSO protocol used by the application, it is necessary that the application supports JIT Provisioning. Just in Time (JIT) Provisioning automates the whole process of user account creation. It reduces the administrative costs, increases efficiency, productivity and security of an organization.

If you are looking to implement Just in Time (JIT) Provisioning, contact miniOrange to know more about the solution and its pricing.





Just in Time Provisioning (JIT) automates the creation of user accounts in web applications. It delivers user information from the identity provider to web apps via the SAML protocol.

Elevating ITSM with Jira Service Management: A Spotlight on Security and Customer Service

How Single Sign-On (SSO) Makes Your WordPress Site Safer and Easier to Use?

Simplify nopCommerce Access with SAML Single Sign-On (SSO)

Secure your Remote Work Future with Zoom Single Sign-On (SSO)

What is Just in Time (JIT) Provisioning | How does JIT work?