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Two-Factor Authentication (2FA) for ParkMyCloud

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ParkMyCloud Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) is an additional layer of security in which a user or an organizational employee have to provide two factors to gain access to the ParkMyCloud account. With ParkMyCloud TFA being enabled, anyone trying to login to your ParkMyCloud account from an unrecognized computer/device must provide additional authorization. Authentication starts with a user submitting his traditional username and password. Once the user successfully gets authenticated with the 1st step verification, configured 2FA (OTP over SMS, Push Notifications, YubiKey, TOTP, Google Authenticator etc) method prompts for 2nd-step verification. After successfully authenticating with both of the steps a user is granted with the access to the ParkMyCloud account. This extra layer prevents the unauthorized person from accessing the resources even if cyber attackers get to know your credentials.

miniorange provides 15+ authentication methods and solutions for various use cases. It allows users and organizations to set up certain authentication and settings which includes password restrictions, restricting sign-in methods, as well as other security settings. miniorange also makes way for authentication apps that support Time-Based One-Time Password (TOTP) Google Authenticator, Microsoft Authenticator, Authy 2-Factor authentication app and our own miniorange Authenticator app.

Follow the Step-by-Step Guide given below for ParkMyCloud Single Sign-On (SSO)

1. Configure ParkMyCloud in miniOrange

• Login into miniOrange Admin Console.
• Go to Apps and click on Add Application button.



• In Choose Application, select SAML/WS-FED from the application type dropdown.



• Search for ParkMyCloud in the list, if you don't find ParkMyCloud in the list then, search for custom and you can set up your application in Custom SAML App.

• Enter Custom Application Name as ParkMyCloud.
• Enter the SP Entity ID or Issuer
• Enter the ACS URL.
• Click on Next to proceed further.



• In the Attribute Mapping tab configure the following attributes as shown in the image below.



• To upload respective app logo for a Custom SAML App, click on Upload Logo tab.



• Click on Save.

To get miniOrange metadata details in order to configure ParkMyCloud:

• Go to Apps >> Manage Apps.
• Search for your app and click on the select in action menu against your app.
• Click on the Metadata Option under the Select Dropdown to get the miniOrange Metadata details. You can also click on the Show SSO Link to see the IdP initiated SSO link for ParkMyCloud.



• Here you will see 2 options, if you are setting up miniOrange as IDP copy the meta details related to miniOrange, if you required to be authenticated via external IDP's (Okta, Azure AD, ADFS, OneLogin, Google Workspace) you can get metadata from the 2nd Section as shown below.



• Keep SAML Login URL, SAML Logout URL and click on the Download Certificate button to download certificate which you will require in Step 2.

2. Configure SSO in ParkMyCloud

• Log in to the ParkMyCloud console.
• Go to Settings → Single Sign-On.
• Click the SINGLE SIGN-ON WITH SAML toggle slider.



• Fill in the form. Refer to the following image and table.




SSO LOGIN	Required for all users except admins Choosing this option is a safeguard, which ensures that Super Admins can still log in locally if you misconfigure the integration. After you have finished and tested the integration, you can get back to this field and change its value to Allowed for all users to enable miniOrange for Super Admins.
INITIAL TEAM	None Or the team new users added via SSO will be automatically assigned to after successful authentication. Refer to the ParkMyCloud documentation for more details.
IDP	Custom
IDP CONFIGURATION	Manual
IDP SIGN-IN URL	Enter the value of SSO URL from miniOrange.
IDP ENTITY ID	Enter the value of Entity ID from miniOrange.
IDP CERTIFICATE	Enter the text value of the certificate you have downloaded from miniOrange. IMPORTANT: Remove the opening and closing tags (—–BEGIN CERTIFICATE—–, —–END CERTIFICATE—–)
SP Request Signing	Enabled

• In the SP Request Signing section, click Download SP authentication certificate to download the certificate from ParkMyCloud.



• Click Save in the upper-right corner to save your configuration.

3. Configure 2FA for ParkMyCloud

3.1: Enable 2FA for Users of ParkMyCloud app

• To enable 2FA for Users of ParkMyCloud application. Go to Policies >> App Authentication Policy
• Click on Edit against the application you have configured.



• Enable the Enable 2-Factor Authentication (MFA) option.



• Click on Save.

3.2: Configure 2FA for your Endusers

• To enable 2FA/MFA for ParkMyCloud endusers, go to 2-Factor Authentication >> 2FA Options For EndUsers.
• Select default Two-Factor authentication method for end users. Also, you can select particular 2FA methods, which you want to show on the end users dashboard.
• Once Done with the settings, click on Save to configure your 2FA settings.

3.3: Enduser 2FA Setup

• Login to End-User Dashboard using end user login URL.
• For Cloud Version: The login URL (branding url) which you have set.
• For On-Premise version: The login URL will be the same as of Admin Login URL.
• Select Setup 2FA from left panel. Then select any of the 2FA method available.
• For now, we have selected the SMS >> OTP OVER SMS as our 2FA method. You can explore the guide to setup other 2FA methods here.
• Enable the OTP over SMS if you have your phone number added under your profile section else click on Edit button.



• Enter you Phone Number along with the necessary country code and click on the SAVE button.

4. Test ParkMyCloud 2FA

a. If 2FA for for End-user is configured

• Go to your ParkMyCloud Domain. It will redirect you to miniOrange Single Sign-On Service console.



• Enter your login credentials, and click on login. It will prompt to verify yourself against the configured 2fa method.
  e.g. If you have configured OTP over SMS, after login into ParkMyCloud it will prompt for OTP.



• Enter the OTP received in your phone, after successful 2fa verification, you will be redirected to the ParkMyCloud dashboard.

b. If 2FA for end-user is not enabled

• You will be prompted to register for 2Fa for end-user. It's a one time process.
• Configure your basic details.



• Configure any authentication method of your choice.



• After successful registration, you will be logged in to your ParkMyCloud account.


Not able to configure or test MFA?


Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.

5. Adaptive Authentication with ParkMyCloud

A. Restricting access to ParkMyCloud with IP Blocking

You can use adaptive authentication with ParkMyCloud Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

You can configure Adaptive Authentication with IP Blocking in following way:

• Login to Self Service Console >> Adaptive Authentication.
• Add a Policy Name for your Adaptive Authentication Policy.



• Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.





Action for behavior Change Options :




Attribute	Description
Allow	Allow user to authenticate and use services if Adaptive authentication condition is true.
Challenge	Challenge users with one of the three methods mentioned below for verifying user authenticity.
Deny	Deny user authentications and access to services if Adaptive authentication condition is true.




Challenge Type Options :




Attribute	Description
User second Factor	The User needs to authenticate using the second factor he has opted or assigned for such as OTP over SMS PUSH Notification OTP over Email And 12 more methods.
KBA (Knowledge-based authentication)	The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
OTP over Alternate Email	User will receive a OTP on the alternate email he has configured threw Self Service Console. Once user provides the correct OTP he is allowed to proceed further.



• Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.



• Select the Action you want to perform if the IP address is out of the range. i.e. Allow, Challenge & Deny.
• Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
• Scroll to the end and click on save.

B. Adaptive Authentication with Limiting number of devices.

Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.

You can configure Adaptive Authentication with Device Restriction in following way


• Login to Self Service Console >> Adaptive Authentication.
• Add a Policy Name for your Adaptive Authentication Policy.
• Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.




• Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
• Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
• Choose Action if number of devices exceeded (This will override your setting for Action for behavior Change.)
1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 5.1
2. Deny : Deny users access to the system
• Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.

C. Add Adaptive Authentication policy to ParkMyCloud.

• Login to Self Service Console >> Policies.
• Click on Edit option for predefined app policy.



• Set your application name in the Application and select password as Login Method.
• Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
• From Select Login Policy dropdown select the policy we created in last step and click on save.

D.Notification and Alert Message.

This section handles the notifications and alerts related to Adaptive Authentication.It provides the following options :

• Get email alerts if users login from unknown devices or locations : Admin need to enable this option to enable receiving alerts for different alert options.
  
  
  

Option	Description
Challenge Completed and Device Registered	Enabling this option allows you to send an email alert when an end-user completes a challenge and registers a device.
Challenge Completed but Device Not Registered	Enabling this option allows you to send an email alert when an end-user completes a challenge but do not registers the device.
Challenge Failed	Enabling this option allows you to send an email alert when an end-user fails to complete the challenge.






• Next subsection is Send email alerts which allows us to enable or disable alerts for admin and end-users. To enable alerts for admins, you can enable the “Administrators” switch button.




• In case you want multiple admins accounts to receive alerts then you can enable the option for admin and then enter the admin emails separated by a ‘,’ in the input field next to Administrators email to receive alerts label. To enable alerts for the end-users, you can enable the “End Users” switch button.
• In case you want to customize the deny message that end user receive in case his authentication denied due to adaptive policy, you can do this by entering the message inside “Deny message for Adaptive Authentication” text box.


How to add a trusted Device

1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

External References

• Why and how do you use multi-factor authentication?
• Two-Factor Authentication methods
• What is IAM? Identity and Access Management System Benefits