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Zoho Provisioning & Deprovisioning

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Zoho Provisioning allows to create account in a simplified way and link Zoho users' account to their existing or new apps. Zoho Provisioning automates user provisioning with their identities.

Zoho User Provisioning enables a user to get instant access to their third-party apps with a single click.

Provisioning saves time when setting up new users and teams, and also manages access privileges through the user lifecycle. miniOrange can create, read, and update user accounts for new or existing users, remove accounts for deactivated users, and synchronize attributes across multiple user stores.

Zoho User Provisioning and deprovisioning actions are bi-directional, so you can create accounts inside an external application and import them into miniOrange, or alternatively create the accounts in miniOrange and then push them out to any linked external applications.

Zoho Deprovisioning means deleting a user and removing their access from multiple applications and network systems at once. Deprovisioning action is triggered when an employee leaves a company or changes roles within the organization. The deprovisioning features increase your organization's security profile by removing access to sensitive applications and content from people who leave your organization.

What is SCIM for?

System for Cross-domain Identity Management (SCIM) is an open standard to automate user provisioning. SCIM standard is a communication medium between an Identity Provider (IDP) and a Service Provider (SP) that requires user identity information.

SCIM provides a defined schema for representing users and groups, and a RESTful API to run CRUD operations on those user and group resources.

With the SCIM protocol, user data is stored in a consistent way and can be shared with different applications. Since data is transferred automatically, complex exchanges are simplified and the risk of error is reduced.

Prerequisites

• miniOrange prerequisites
• You should sign-in to the miniOrange Admin dashboard

Provisioning & Deprovisioning Scenarios

miniOrange provides solutions for all scenarios of provisioning, which includes AD Integration, LDAP Integration and automated provisioning for all External Applications such as Office 365, Google Workspace, Zoho, etc

Follow the step-by-step guide given below for Zoho Provisioning

1. Setup Provisioning in Zoho

• Login into miniOrange Admin Console.
• In the Provisioning section and select Custom Application from the dropdown.
• Enter the following configuration details:
  
  

  Create User Endpoint Url	Enter the create user endpoint url
  Update User Endpoint Url	Enter the update user endpoint url
  Delete User Endpoint Url	Enter the delete user endpoint url
  Password Sync Endpoint Url	Enter the password sync user endpoint url
  Authorization Header Key Name	Enter the headers for the API call
  Authorization Header Field Name	Enter the header field name for the API call
  Content Type	Select the content type for API Request
  Request Parameters	Enter the API Request parameters
  Status Key	Enter the key containing the status of the ARI Response
  Success Value	Enter the success value for the status key
  Error message	Enter the key containing the error message




• To Add API attributes for attribute mapping, click + and enter API Attribute and its corresponding Attribute Value.



• Enable the provisioning features such as Import User, Create User, Edit User, Delete User and Password Sync which you want for users and click Save.

2. Import Users

• Go to Import Users Tab and select Zoho from the dropdown. Click on Import to create users in miniOrange.



• Once the import is done. You can view these users in Users >> User List.

3. Create Users

• To create a user in miniOrange, Go to Users >> User List >> click on the Add User button.
• Fill out user basic information and click on Create User button.



• After creating user in miniOrange it will automatically create the same user in Zoho.

4. Edit Users

• To update user profile, Go to Users >> User List.
• Select a particular user and in Actions dropdown select Edit.



• Fill out user updated information and click on Save button.

5. Delete Users

• To delete user, Go to Users >> User List.
• Select a particular user and in Actions dropdown select Delete.



• A pop up will appear in which click on Yes button.

6. Password Sync

• To send password sync emails to the users with link to reset their Zoho account password, Go to Users >> User List and click on Onboarding Status tab.
• Select users and in Select Action dropdown select Send Activation Mail with Password Reset Link.
• Click on Apply.



• Click on the activation link and it will direct to reset password.
• Once, the new password is set it will be synced.

View Provisioning Reports

External References

• Zoho Single Sign-On SSO
• User Lifecycle Management
• Automated Provisioning
• JIT Provisioning