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Setup 2FA/MFA


The two-factor authentication (2FA) maintains a higher level of security for your accounts & environments by ensuring that only you can access your sensitive data, regardless of whether it's in the cloud or on-premises. The authentication process requires two factors: First factor is a basic thing you know: username and password, and the second factor is what you might have as unique thing (Smartphone, security tokens, biometrics) to approve authentication requests.

Two-factor authentication will help you add an additional layer of security, preventing attackers from accessing your data or account.

  • Navigate to Setup 2FA. Here, you can see all the available 2FA methods allowed by your admin.
  • Different 2fa methods for End Users

  • Select one method that you would like to set or change as Second Factor Authentication.
  • As you will select the option you can customize settings according to your way.


SMS Verification

1. OTP over SMS Method

    In this 2FA method, you will receive an OTP over SMS containing a 6-8 numeric keys. You need to follow the given steps to enable it in your end user dashboard.

  • Click on SMS >> OTP over SMS to configure this method.
  • select OTP over SMS method for admin

  • Click on the Edit option.
  • Now add your mobile number on which you want to receive the OTP.
  • Then click on save.
  • configure OTP over SMS 2FA method

  • As you can see, the Active method at the top will specify OTP over SMS.
  • configure OTP over SMS 2FA method

    In this 2FA method, you will receive a message with accept or deny link.

  • Click on SMS link in the SMS section tab to implement this method and click on Edit.
  • select sms link method

  • Add phone number in the Phone field to get accept or deny link.
  • Then click on save.
  • edit sms link

  • As you can see, the Active method at the top will specify SMS link.
  • configure OTP over SMS 2FA method

3. OTP over SMS and EMAIL

    In "OTP Over SMS and Email" 2FA method, you will receive a 6-8 digit numeric key OTP via EMAIL and SMS both. You need to enter this numeric OTP to use services which are granted by admin.

  • Click on OTP over SMS and EMAIL in Configure 2FA tab to configure this method.
  • Select otp over email and sms 2FA method

  • Now add your mobile number and email on which you want to receive the OTP.
  • Then click on save.
  • Add your mobile number and email for OTP

  • As you can see, the Active method at the top will specify OTP Over SMS and Email.
  • Enable two-factor authentication


Email Method

1. OTP Over EMAIL method

    In "OTP Over Email" 2FA method, you will receive an email containing a 6-8 digit numeric key which you need to enter to use services which are granted from admin.

  • Select OTP OVER EMAIL in the Email tab to enable this method. Click on Edit.
  • select OTP OVER EMAIL

  • Here you just have to click on Save since the Email Id specified is the one you have registered from. Click on Save.
  • configure OTP OVER EMAIL

  • As you can see, the Active method at the top will specify OTP Over Email.
  • enable 2fa for admin authentication

    In the "Email Link" 2FA method, you will receive an email with a link which you need to click on to Accept / Deny the transaction.

  • Select Email Link in the Email tab to activate this method. Click on Edit.
  • select Email link 2FA method

  • Here you just have to click on Save since the Email Id specified is the one you have registered from.
  • Then click on save.
  • configure  EMAIL link 2FA for admin

  • As you can see, the Active method at the top will specify Email Link.
  • enable 2-factor authentication for admin


Authenticator Apps

1. Google Authenticator

    In this method, User needs to enter 6 digits passcode generated by Google Authenticator app.

  • Select GOOGLE AUTHENTICATOR from the Authentication Apps section to configure this method.
  • select GOOGLE AUTHENTICATOR method

  • Click on Edit.
  • For activation of this method, you need to install the Google authenticator app from app store.
  • After installation of google authenticator app, register to device by scanning the QR code in the app.
  • Enter the Passcode generated by Google Authenticator app. Then click on save.
  • select GOOGLE AUTHENTICATOR method

  • As you can see, the Active method at the top will specify Google Authenticator.
  • configure Microsoft Authenticator 2FA method

2. Microsoft Authenticator

    In this method, User needs to enter 6 digits passcode generated by Microsoft Authenticator app.

  • Click on Microsoft Authenticator from the Authentication Apps tab to configure this method.
  • select Microsoft AUTHENTICATOR 2FA method

  • For the configuration, you first need to install the Microsoft authenticator app from app store.
  • After installing application it will ask you to Add account. Select the type of your account (Google, Personal account)
  • select Microsoft AUTHENTICATOR 2FA method

  • Add your account by scanning the QR code in the Microsoft Authenticator app.
    (If you don't want to scan QR code you can enter Secret Key manually).
  • Once you register your device, your app will start showing One-time Password code(code varies in every 30 seconds).
  • Enter One-time Password code and click on Save button.
  • As you can see, the Active method at the top will specify Microsoft Authenticator.
  • 2FA Configuration Done

3. Authy Authenticator

    In this method, User needs to enter 6 digits passcode generated by Authy Authenticator app.

  • Click on Authy Authenticator from the Authentication Apps tab to configure this method. Select Edit.
  • select Authy AUTHENTICATOR 2FA method

  • For the configuration, you first need to install the Authy authenticator app by clicking on the link in step 1.
  • Add your account by scanning the QR code in the Authy Authenticator app.
  • Once you register your device, your app will start showing One-time Password code.
  • Enter One-time Password code and click on Save button.
  • Select Authy AUTHENTICATOR 2FA method

  • As you can see, the Active method at the top will specify Authy Authenticator.
  • 2FA Configuration Done


miniOrange Authenticator

1. Soft Token method

    A Soft Token is a piece of a two factor authentication security used to authorize the end user. In this method, you need to enter the 6-8 numeric key received on your mobile through miniOrange Authenticator app available on Android or iOS.

  • Click on Soft Token in the miniOrange Authenticator tab to configure this method. Click on Edit.
  • select SOFT TOKEN 2FA method

  • To set this method you need miniOrange Authenticator app installed on your smartphone.
  • After installation of the app you need to scan the QR code to register your device.
  • Then click on save.
  • scan QRcode to activate 2FA method

  • As you can see, the Active method at the top will specify Soft Token.
  • enable 2fa for admin

2. PUSH Notifications method

    The process of PUSH Notifications works as, you will receive a push notifications on your mobile which you need to ACCEPT / DENY.

  • Select the PUSH NOTIFICATIONS option in the miniOrange Authenticator tab to enable this method. Click on Edit.
  • select PUSH NOTIFICATION 2FA method

  • To set this method you need miniOrange Authenticator app installed on your smartphone.
  • link to download authenticator app

  • After installation of the app you need to scan the QR code of register your device.
  • Then click on save.
  • As you can see, the Active method at the top will specify Push Notifications.
  • enable 2fa for admin

3. QR Code Authentication

    The process of QR Code Authentication works such as, you need to scan the barcode from your mobile using the miniOrange Authenticator app to proceed.

  • Select the QR Code Authentication in the miniOrange Authenticator tab to activate this method. Click on Edit.
  • select QR code Authentication

  • To set this method you need miniOrange Authenticator app installed on your smartphone.
  • Link to download miniOrange authenticator app

  • After installation of the app you need to scan the QR code of register your device.
  • Then click on save.
  • As you can see, the Active method at the top will specify QR Code Authentication.
  • enable 2fa for admin

Call Verification

    In "Call Verification" 2FA method, you will receive a call telling a 4-8 digit numeric key which you need to enter to authenticate and use services which are granted by admin.

  • Click on OTP over Phone Call in the Call Verification tab to configure this method. Click on Edit.
  • Select Phone Verification 2FA method for admin system

  • Now add your mobile number on which you want to receive the OTP via call.
  • Click on save.
  • Select Phone Verification 2FA method for admin system

  • As you can see, the Active method at the top will specify OTP over call.
  • configure OTP over Call 2FA method


Hardware Token

1. YubiKey hardware Token

    "YubiKey Token" is a 2fa verification method, in which you need to connect a USB into your computer which generates token in the form of an alphabetic key. This process works with the combination of an OTP & hardware tokens.

  • Select YubiKey Token in the Hardware Token tab to enable this method. Click on Edit.
  • select YubiKey Hardware Token 2FA method for admin

  • Firstly, you need to connect the YubiKey hardware through the USB port.
  • Click on the Enter OTP tab.
  • configure YubiKey Hardware Token

  • Now tap the hardware, otp will be automatically added in this field.
  • Click on Save.

2. Display Token

"Display Token" is a 2fa verification method, in which you need to Synchronize Hardware Token with your computer which generates token in the form of a Numeric key. The Admin will assign a hardware token to end users before enabling this 2FA method.

  • While adding the Hardware token, you will be asked to enter three consecutive OTPs generated by the display token under the Sync Display Token tab.
  • Synchronization of your Display Token

  • Click on Submit to complete the Synchronization of your Display Token.

3. Security Questions

In this 2FA-method, you will answer some knowledge-based security questions and customize one question which are only known to you to authenticate yourself.

  • Select the Security Questions section, click on Edit.
  • Configure KBA method for admin

    select KBA as your 2FA method

  • Here you need to select 2 questions and answer them. And write the customized question and answer it.
  • Click on save.
  • As you can see, the Active method at the top will specify Security Questions.
  • Enable two-factor authentication

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